SMS Privacy Policy

At Touchstone Infusion, we recognize that the privacy of your personal information is important.

As used in this SMS Privacy Policy (“Policy”), terms such as “we”, “our” or “us” refer to Touchstone Infusion. The purpose of this Privacy Policy is to explain how we collect, use, and disclose your information when you consent to receive text messages from Touchstone Infusion.

How We Use Your Information

We may use the information we collect for various purposes, including:

To provide our services to you.
To communicate about your orders for you and manage your account.
To communicate with you, including sending you updates and alerts.
To analyze usage and trends to improve user experience.
To comply with legal obligations and protect our rights.

Sharing Your Information

We do not sell your personal information. We do not share your SMS consent or phone number with any third party. We may share your information in the following circumstances:

With Related Healthcare Service Providers: We may share SMS related information with specific healthcare providers if they are providing care for you; such as your home health service provider or your following/treating practitioner as per separately signed HIPAA agreement.

For Legal Reasons: We may disclose SMS related information if required to do so by law or in response to valid requests by public authorities.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Your Rights

Depending on your location, you may have the following rights concerning your

personal information:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Correct: You have the right to request the correction of inaccurate or incomplete personal data.
Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

Security of Your Information

We take the security of your personal information seriously and implement reasonable

measures to protect it from unauthorized access, use, or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy when needed. We will notify you of any changes

by posting the new Privacy Policy on this page with a new effective date.

If you have any questions about this Privacy Policy or our data practices, contact us:

• Email: privacy@touchstoneiv.com

• Phone: 844-999-9676

If you have opted-in to receive text messages from Touchstone Infusion you consent to the terms of this Privacy Policy.